matchmestudioA little help along the way
Find help with your account, story projects, generation tasks and private media.
Sign-in and verification
Available sign-in methods are shown on the sign-in screen. Email registration and password-reset delivery depend on the deployment’s mail settings.
Story projects and versions
Save the draft you want to use before generating. If another edit changes the project, reload and review the current version before applying a result.
Tasks and credits
Run History shows queued, running, failed and cancelled tasks. Tasks reserve credits and settle from recorded results. An uncertain provider charge stays under reconciliation; retrying must not create a duplicate charge.